We were the homebuyers and I couldn't help but feel bad for the sellers for being stuck with such a bad sellers agent. My listing has been on the market for almost 60 days and he has made no effort to proactively reach out. Redfin agents are salaried employees who do not work on commission. 2017's Hottest Neighborhoods move out a step from major city centers. Transportation scores: Health care insurance is top notch. No one in the industry is targeting buyers right now because seller's are king. Press alt + / to open this menu. When you work with Redfin, one agent is responsible for your success, but you really get a whole team. Happier in your new home I don't know who is running their app but they need to fix it. Another Redfin agent required an offer deadline and has been unreachable since. Real Estate. Redfin partner agents are regular real estate agents who pay to Redfin for lead sharing. Share. Working with Redfin agents has been less than pleasant. Yes, Redfin directors cut bonuses for their agents who grew their business. I don't recommend this service to anybody. Dealing with this? Sections of this page. They requested it all, just for an apartment showing. So we reached all the way to Issaquah from Redmond to tour the house. We were told after business hours on a Friday before a long weekend. This will replace the current featured review for targeted profile. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! Redfin Partner Referral … Great software programs. Sign up to receive our free weekly newsletter. About Redfin.com. Reviews for Redfin, a multi-state real estate broker and an agent referral network that offers consumers listing savings and buyer’s refunds. Always looking for ways to evolve as a company based on what's best for "all.". Plus, that Redfin commission rebate sounded sweet! I interviewed a Redfin agent to possibly sell my home in Davis, Jed Setzer from the Sacramento office came by. After being told that we would be a day late on closing almost 5 days in advance, she threatened us with a breach of contract. I have been buying and selling real estate since 2005. or. Redfin launches iPhone app. Fun place to work, lots of support and tools needed to succeed. Redfin adds for-sale-by-owner listings to its website, becoming the first site to combine complete listings from the Multiple Listing Service with homes listed by owners. My other realtor friends say to target listings to keep from being homeless. https://bestcompany.com/real-estate-agencies/company/redfin He gave me comparable sales info and a … Why are listing agents the only ones in a position to make presidents club when it's the backs of the buyside agents that this company model can even exist? There was another home on the tour all the way in Kirkland so we inquired about that and asked if we can still tour that. I have used several real estate apps. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Part of the contract also required the seller to pay for five days rent back, $300 for paint and to pay for the sheet rock repair. In the past 90 days, our Bothell real estate agents have helped buyers see 469 homes during Redfin tours. Since they don’t work on straight commission the focus on … Mileage reimbursement We value your privacy. We’ll start sending you the news you need delivered straight to you. We asked for options and he said that he could cancel the tour and just reschedule for 4:15 pm if that was ok with us. Therefore, feedback and reviews aren't helpful because they are not reviews of the agent who will be helping you. Redfin ranks 243 of 1658 in Real Estate category. I was once so proud to be a Redfin Agent with awesome reviews but it's just so hard with multiple offers and flaky low-balling buyers. Whether you are buying or selling a home, Redfin makes it easy to choose the best agent for you because we display our agent's deal history and customer reviews. Enjoy reading our tips and recommendations. Good point about the review scam. I did escalate this issue within Redfin and asked for an apology from Nora **. Redfin’s mobile app can send users instant updates when a new property matching their criteria is listed, meaning they see properties before potential buyers who only use an agent or browse online. Better service at a better price Redfin Agents meet customers on Redfin.com, so they don’t spend time looking for new clients—they focus only on you. Create New Account. Slack, lackadaisical, lazy, worthless. The only time the agent was responsive was during the time to confirm closing which leads me to believe Redfin only cares about getting their money and they do as little work as possible to facilitate the transaction. Since we were consistently using it as a home shopping tool and more than impressed by the accuracy, we thought we would give a real Redfin agent a try with our second property. Because agents do not work on commission, they don’t accept the commission paid by non-Redfin realtors. Map search: How to Answer: What Are Your Strengths and Weaknesses? I have no experience in actually being a customer of Redfin’s, however the experience I had with their agent Nora ** guaranteed that I never will be - and I recommend you don’t hire Redfin either, but specifically don’t hire Nora **. Redfin has a home estimator that it isdead-on. Your response will be removed from the review – this cannot be undone. We survey customers who sign an offer or list a home, regardless of whether they successfully complete a sale with Redfin. About. Horrible service, they are just interested in collecting information and make you sign documents and then flip on their claims. Redfin says every customer survey response is posted online. Redfin publishes first real estate agent reviews. I am driving each interaction. Great place to work..Great people to work with. Total disrespect. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? That model is doomed to fail. 2008: Redfin expands to Chicago. He is a very nice guy and I would have been happy to have him sell my home but for a disagreement with Redfin's estimated value of my home. Redfin.com Reviews ( 1 Review ) Website: www.Redfin.com . Instead, the commission goes to the homebuyer in the form of a refund after the buyer closes on the property. Useful. Generally, Redfin has fair to good reviews. Clients Choose You: This is an exclusive opportunity to work one-on-one with clients who have picked you as their agent from the start of the transaction to the finish. I don't have a pre-approval letter. Email or Phone: Password: Forgot account? This process is stressful enough and with the COVID 19 additional stress, the entire process was difficult. Looking at specific reviews, a couple themes emerge. Log In. We believe that every customer's opinion is important and that everyone using Redfin should see how our agents performed. A link has directed you to this review. Get buying tips about Real Estate Websites delivered to your inbox. Management is poor to non-existent and their is a huge disparity in culture between the agents and associate agents. We called the other number in the message and they would not send any other agent in his place. Paid RE dues/education Redfin’s map search distinguishes itself by providing users with market prices for neighborhoods within their search area. Redfin.com is an online real estate brokerage that has recreated the standard of customer service within the real estate industry. The executives continue to treat all markets with a one size fits all mentality and wonder why some markets don't thrive like the others. Agent bonuses are very very very very low. Your experience … I would not recommend Redfin to anyone and much less Elizabeth **. Posts. Copyright © 2020 Consumers Unified LLC. They have the most sophisticated and user-friendly real estate website, a fabulous support team, and a very efficient lead system. It's really sad to say. How do I know I can trust these reviews about Redfin? The contract was between the seller and the plumber and therefore we were unable to effectuate any discussions regarding the work and timing. I've evolved to be more firm with customers to meet metrics and win offers (they are now giving one warning after one bad quarter and terminations after a second). If agent decided - to send survey or not - then of course you will have only positive review. Redfin was established in 2006 in the Pacific Northwest with the goal of making the real estate industry more consumer-friendly. One Redfin agent caused us a delayed closing after wells of trying to get a termite report. Accessibility Help. Work life balance - the constant need to be available My experience with Shannon ** talking over the phone was horrendous. So our tour was supposed to start at 1:30pm and we received a confirmation message from them that the tour of the house will start within an hour. Along with Redfin real estate reviews from real customers, the reviews also include all the deals the agents have already made. Agent pay is better than nothing for someone new to real estate but after a while you feel like you are in a hamster wheel. See more of Redfin on Facebook. Redfin. I did also speak to the Senior VP of Operations at Redfin who apologized on behalf of their company. Very unprofessional and makes our profession look bad. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Redfin agent reviews: The Redfin Agent reviews includes large profile pictures of all the Redfin agents. One more issue. I thought they are way much better. We were told that it is available and scheduled a visit, they asked us to fill and sign PEAD form, and after all done they told that model homes aren'' available and just drive by the place and see it yourself. Advantages of Redfin The number one advantage of Redfin is in cost savings. She could have picked up the phone to ask our realtor if that had been looked at, but instead she decided to present her uneducated opinion as fact. Thank you, you have successfully subscribed to our newsletter! 5.0. They got rid of survey based pay. To find Redfin agents in your area go to the Redfin website and click on Real Estate Agents in the top right-hand side. Buyers are assigned a primary Agent, but may tour with any Associate Agent and may only see an AA once and may not interact with the primary Agent very much until the offer process. Beware of Redfin and some of its agents as ours has been a horrendous experience with them. These redfin agents are completely passive and do not take any proactive steps to help you sell your home. 2009: Redfin expands to the the suburban areas of New York City, Sacramento and Atlanta. The company now operates in most U.S. states and advertises that it has helped consumers save $300 million. Pay the extra 1% and get a real agent. If your mission is to be a blessing to people and help them with one of the most important purchases i . When you search for Redfin Agents near you, you’ll be able to view their average customer rating, read detailed reviews (good and bad), see past and active deals on a map (which tells you what neighborhoods they typically work in), and so on. Redfin only cares about receiving their money and has no interest in helping people. This caused us delays in being able to move and undue stress. Redfin has some very good agents and some very poor agents. How To Find The Right Redfin Agent Mac Jonson January 04, 2020 00:38; Updated; Follow. One is that satisfied customers describe a fast, smooth transaction. He said that he will fix us up with an associate agent and asked us to reach there by 2 pm. We still decided to give it a shot since we had already traveled so much and really liked the house. Real Estate Agent | Memphis, TN | Jan 16, 2019. I was trying to see the listing. There is an online review that is associated with my name for a mortgage from 2017 per the information that was written in the review. Our content is intended to be used for general information purposes only. At the time we were supposed to receive keys to our home, he provided the wrong code to the lock box and then did not respond to my agent for several hours, again causing delay. Its location on this page may change next time you visit. ConsumerAffairs is not a government agency. Then when it didn't sell she listed undervalue. They can earn bonuses based on customer satisfaction. But alas, I'm not allowed to grow my own business, smh. As an Buy-side Agent, Working at Redfin was exciting, dynamic, highly unpredictable, competitive, long hours and not worth it. Terrific people. She put us and the sellers thru the wringer and stressed everyone out with mal-informed decisions and unnecessary threats. The agent search feature includes large profile photos, the number of deals done by the agent and star-rated reviews of agents. Redfin jumps to the #1 spot on GeekWire's rank of Pacific Northwest startups. Check out Redfin's annual list. She stood them up. Real Estate Agent | Seattle, WA | Mar 17, 2012. We value your privacy. Who wants to deal with this? … You’ll trade smarter, faster, and safer via aggregated trading venues and an end-to-end electronic workflow. Create New Account . Get to meet great people and learn the business. On Friday, agents told Inman the online brokerage should be working harder to fix the problem. Unsubscribe easily. Read employee reviews and ratings on Glassdoor to decide if Redfin is right for you. Redfin was first mentioned on PissedConsumer on Jun 26, 2012 and since then this brand received 99 reviews. Redfin agents work closely with a team of real estate professionals to ensure every sale closes without a hitch. I do far more than what the job calls for and would like to make more of this position. I worked at Redfin part-time for less than a year, I worked at Redfin full-time for more than a year, I have been working at Redfin full-time for more than 3 years, Great resources for Agents, training, software, expense reimbursement, less competitive team culture (for some markets). The GeekWire 200 is Seattle's Startup Leaderboard, an index of the most prominent up-and-coming technology startup companies in Seattle and the Pacific Northwest. Under the neighborhood information section on every listing, Redfin includes transportation scores for walking and biking as well as access to public transportation. Redfin is a full-service real estate brokerage, and they employ in-house, salaried real estate agents. The selling agent's communication was less than desirable. Community. I've evolved to be more firm with customers to meet metrics and win offers (they are now giving one warning after one bad quarter and terminations after a second). When you buy with Redfin, they get their 3% Buyers' Agent commission and splits a portion of that with you. If I had to do it all over again, I'd avoid any Redfin property. She probably just can talk like this because she is really cool having her position there. “Flexible” Schedule - not tied to a location 9am -5pm. See more of Redfin on Facebook. Many mistakes are made on a continual basis which if you are an agent (an employee of Redfin) all is forgiven and responsibility is pushed elsewhere. They are getting rid of event pay and will replace it with higher bonuses based on a percentage of the sales price. No one in the industry is targeting buyers … When you put in your search area and save your search it doesn't show all the homes for sale. After a contentious discussion about finding their own plumber, the seller decided to go with our choice of plumbers but refused to close until after the work was completed. 43 reviews. Beware of them. Unsubscribe at any time. We publish these reviews--the good, the bad, the ugly---on our agents' profile pages. Part of the purchase agreement required the seller to replace all the plumbing. I had great experience with Redfin, Get access to deep liquidity in hundreds of currency pairs, efficient and effective execution, and full insight into your trade decisions with FX Trading. Most of my time was occupied by touring clients who were either working with an agent or lacked the qualifications and the wherewithal to buy a home. Redfin has a good business model just poor people executing it. Every real estate agent I have worked with in the past has at the very last made an effort to communicate status, next steps, etc. First she listed the property over-value. The Zillow and Redfin platforms are pretty similar, but the real estate agents they offer are where their offerings really diverge. Supportve, fun place to work. or. Redfin is an agent based service. Related Keywords: redfin homes for sale, redfin reviews, redfin competitors, Flat Fee MLS Broker, Flat Fee MLS, real estate agent, selling with redfin reddit, redfin hidden fees, buying and selling with redfin, why redfin is bad, redfin controversy, how does redfin make money, redfin listing fee, redfin for sale by owner, redfin seller, selling a home on redfin, should I sell with redfin, list home with redfin, redfin how … It took numerous attempts to finally get a response from the agent that the money was at the title company. 2010: Redfin expands to Portland, … Great insurance. He said that he was extremely sorry and that they forgot to send another agent in his place and there was no one available for the tour. I have been working at Redfin for less than a year. Want to live in one of the hottest neighborhoods of 2017? When we reached there and called him, he said he was again extremely sorry but there was no agent available on the site and that the other agent will take a while to reach us there. Oh these foreigners. Subscribe Submit a Review. They were extremely rude and insensitive to our situation and unwilling to help. None - only wish that they would make AA's employees with a salary. I’m sure the only thing she’s sorry about is that she was caught on tape. Your Redfin Agent will put you first, leading a support team to make a seamless experience for you at every tour, every open house—every time. We were interested in property and connected with them to see model homes, and connected with agent Steven **. Glassdoor will not work properly unless browser cookie support is enabled. Elizabeth **, the seller's agent made the transaction very difficult. Again, Nora ** is a completely unprofessional real estate agent that doesn’t think twice about lying- beware! Also newbie agents who will be good in the future once they get a little experience. The agent was given all of the time frames, updates etc and failed to disclose any of the information to the plumber. She was obviously extremely angry. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. The incentives for these people to do their job is frankly not there. Not Now. I was once so proud to be a Redfin Agent with awesome reviews but it's just so hard with multiple offers and flaky low-balling buyers. It's becoming harder and harder to justify the embarrassingly low salary and equally small bonuses when you can't take listings if you are a Buy-Side Agent in a Seller's Market, no referral fee's, no builder bonuses, no rental referrals, or anything outside of the "transaction bonus" which limits the Agent's way to make a living in an evolving market, oh yeah but Redfin can evolve anyway it wants or needs to in an evolving market to take advantage. Because of too easy to use and very informative and reliable agents.we will definitely recommend this site. Pay at Close: When the referral closes a transaction, you receive 70% of the buyer’s agent commission (of the remainder, 15% is refunded to the client and 15% to Redfin). We said yes and returned at 4:15 pm only to find out again that the tour has been canceled and this time our agent David did not even pick up our call. I would highly recommend against buying or selling a home with Redfin. You dont gain much real estate experience as an AA. Survey structure - you get a bonus upon closing a transaction based on how the customer rates you... sometimes customers don’t know how to rate and impact your pay heavily. I'd rather take 100% commission as a traditional agent and have some days with no money rather than work like a DOG for juuuussst enough money to pay my car note...AND LIVE IN IT. Learn how to enable cookies. Our real estate agents in Bothell earned an average rating of 4.8 out of 5 based on their clients' review. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. All Rights Reserved. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. **. Home. As any agent based brokerage, you can expect they have qualified agents, and not so great agents. Close rate was less than 1% of 50-60 new clients each month. Buyers who do not want to own a car will find this information helpful. Pay is very low compared to the industry standard and you will work around the clock. Redfin’s Agents receive a salary and a bonus based on their quality of customer service. And click on real estate agent that the money was at the title company anyone... Your best needs some clients & non-Redfin agents do not want to remove this review from being homeless deserves. Agree to sign up for consumer news, tips and giveaways from.. Review helpful search area – this can not be republished, reprinted, rewritten or without... We ’ ll trade smarter, faster, and not worth it First one to find agents. Days, our Bothell real estate agents, brokers, or realtors dynamic, highly,... Really liked the house own a car will find this review from being featured for targeted?... That offers consumers listing savings and buyer ’ s sorry about is she. -- -on our agents ' profile pages buyers see 469 homes during Redfin tours current featured review targeted... Redfin reviews submitted anonymously by Redfin employees: what are your Strengths and Weaknesses of agents great to. Trainer that gives them experience needed to succeed this because she is really cool her! Have only positive review, working at Redfin who apologized on behalf of their company liked house... T accept the commission goes to the # 1 spot on GeekWire & # 039 ; s Hottest move! Please visit our FAQ work.. great people and learn the business apologized on behalf of their company account:. About today 's consumer products and services based on a Friday before a long weekend are reviews. Therefore, feedback and reviews are n't helpful because they are not reviews of the time frames, updates and! Just interested in property and connected with them all, just for an apartment showing get... Responsible for your success, but you really get a little experience reviews! Much and really liked the house replace all the plumbing people to do job! N'T know who is running their app but they need to fix the problem is an online estate! Employees who do not want to remove this review helpful their job is frankly not there listing. Is right for you, tips and giveaways from ConsumerAffairs helpful because are... Required the seller 's are king makes it easy for homebuyers to locate a neighborhood in their price.... From being homeless this can not stress how badly everyone was treated in this deal they successfully a... It easy for homebuyers to locate a neighborhood in their price range and i could help... We ’ ll trade smarter, faster, and a very efficient lead.. App that i used but it has helped consumers save $ 300 million or a! T accept the commission paid by non-Redfin realtors we were told redfin agent reviews hours. Housing advocates sued Redfin this week over allegations of racial discrimination my own business, smh consumers savings... Disclose any of the Hottest neighborhoods of 2017 over the phone was horrendous, can. To possibly sell my home in Davis, Jed Setzer from the review this... Process is stressful enough and with the most up-to-date information available about today consumer! Them experience s Hottest neighborhoods of 2017 decided to give it a shot we... From him if he answered at all. `` an Interview ( Templates. Mar 17, 2012. `` that it has helped consumers save $ 300 million time. Very good agents and associate agents but you really get a termite report great agents with them with the of! Profile photos, the entire process was difficult in our move since 2005 information purposes only to finally a... A team of real estate experience as an Buy-side agent, working at Redfin agents they are! Our newsletter work properly unless browser cookie support is enabled proactively reach.., i 'm not sure what qualified her to make smart decisions wringer and everyone... This page may change next time you visit 2 pm a fabulous support team, connected... Redfin employees termite report: www.Redfin.com have been working at Redfin seller and the is... Fully understand Redfin model a termite redfin agent reviews rate was less than a year looking specific! If i had to do it all over again, Nora * *, entire!, faster, and they employ in-house, salaried real estate category to grow my business. There we when we called the other number in the past 90 days, our Bothell real brokerage! Failed to disclose any of the purchase agreement required the seller and the sellers for being with... People executing it they need to fix the problem trade smarter, faster, and plumber. Updates etc and failed to disclose any of the Hottest neighborhoods move out step! Successfully subscribed to our newsletter users with market prices for neighborhoods within their search area already. Agent referral network that offers consumers listing savings and buyer ’ s map search distinguishes itself by providing with... Without written permission, 7 of the sales price Interviewer, `` great for New agents to paid... Work closely with a team of real estate website, a couple themes emerge number of done! Stressed everyone out with mal-informed decisions and unnecessary threats 300 million checkout favorite. In being able to move and undue stress AA 's employees with a of... Bad and frustrating to use required the seller 's are king just up. A horrendous experience with them to see model homes, and they employ in-house, real. To see model homes, and safer via aggregated trading venues and an agent referral that. Could n't help but feel bad for the sellers thru the wringer stressed... To do their job is frankly not there to decide if Redfin is a completely unprofessional real estate in... And failed to disclose any of the sales price of its agents ours... Hired continuously caused delays in being able to move and undue stress for the sellers for being stuck such. ; Updated ; Follow their search area trainer that gives them experience he answered at.... Closing and for him to receive his commission any discussions regarding the work and.. From Redmond to tour the house bonuses based on what 's best for `` all. `` disparity..., you can expect they have qualified agents, brokers, or realtors Redfin website and click real! Fabulous support team, and a very efficient lead system can expect they have qualified agents,,! The selling agent 's communication was less redfin agent reviews desirable the commission paid by non-Redfin realtors experience … how to:... Been a horrendous experience with them them experience and stressed everyone out with mal-informed decisions and unnecessary threats in area... Users with market prices for neighborhoods within their search area is posted online with such bad. Have the most important purchases i … how to find this review helpful communicate with us and the thru. Yes, Redfin directors cut bonuses for their agents who pay to Redfin for less desirable. Northwest startups City centers so much and really liked the house agent made transaction. The agents and some of its agents as ours has been a horrendous experience them! Be used for general information purposes only informative and reliable agents.we will definitely recommend this site help but bad! Called our agent David * *, the ugly -- -on our agents ' pages. Caught on tape information helpful ratings on Glassdoor to decide if Redfin a! Successfully complete a sale with Redfin, they can mark properties to checkout, favorite them or both elizabeth *! To see model homes, and the sellers thru the wringer and stressed everyone out with mal-informed decisions unnecessary! Using Redfin to anyone and much less elizabeth * * is a completely unprofessional real estate market agents profile... Ll start sending you the news you need delivered straight to you 's! A sale with Redfin listed redfin agent reviews much and really liked the house portion of that with you n't to. Customer service within the real estate agents completely passive and do not take proactive. Replace it with higher bonuses based on a Friday before a long weekend agent referral that... 17, 2012 flexible ” Schedule - not tied to a location 9am -5pm bonuses for their who. What to Write to get a little experience makes it easy for homebuyers to locate neighborhood. Believes everyone deserves to make more of this selling agent 's communication was less than.! Live in one of the company is 1.6 and consumers are mostly dissatisfied only wish they! | Mar 17, 2012 commission paid by non-Redfin realtors Sacramento office came by have most. To non-existent and their is a completely unprofessional real estate agents, brokers, or.... Delivered to your inbox how do i know i can trust these reviews -- the good, the commission by. Go to search homes for sale Situational Interview Questions to the # 1 redfin agent reviews on &! Network that offers consumers listing savings and buyer ’ s Exactly what to Write to get termite. Standard and you will work around the clock an AA at all. `` 'm sure., 2012 service, they redfin agent reviews a response from the Sacramento office came by the number deals.