My total gratitude to all concerned, Report review titled The level of care was absolutely brilliant.. as unsuitable. It is the authority responsible for providing NHS ambulance services within the West Midlands region of England. Son writhing in agony in what he described as the worst pain he has ever felt so at 1 am with no sign of help we cancelled the ambulance. Outstanding Apprentice of the Year - Tech, Digital and Creative Industries, sponsored by voestalpine. Lauren Alie, PwC West Midlands Ambulance Service said: “We were called at 6.01pm last night to Kenilworth Road in Amington, Tamworth to reports of a road traffic colliison. The level of care was absolutely brilliant, from the ambulance team to the consultants and ward nurses. It took about 5 minutes to arrive and the medics were efficient, caring and kindly. The ambulance crew took note of 2 primary contact numbers for the hospital to contact us. Arrived home from work 21.30 Friday night to find my son in agony with abdominal pain. West Midlands Ambulance Service callouts around Los Santos! West Midlands Ambulance Service sent two ambulances to Broomcroft Road just before 7.20pm. If you would like us to investigate, please contact our Patient Experience team who can start that process – they are on 01384 246 370 or pals@wmas.nhs.uk, by Anna Tye - Posted on 11 September 2020, Treated at 7 a.m. by paramedics for shortness of breath and chest pains. Hi Alyson, thank you for your kind words and I hope your Dad is on the mend now. For further information on the Trust, please refer to our organisationpage. Contact us. It operates one Airbus Helicopters H145 and two Eurocopter EC135 aircraft. This is based on a couple of visits to our house by Stafford ambulances, the latest being in August. The paramedics were extremely professional and did there job great and made you feel confident but on top of that I was amazed at how good each paramedic were on making us feel comfortable and easing an emotionally difficult and worrying situation . Tristan Harris 1 st Apr, 2020. This line was not picked up and was bounced back to reception several times. From plumbers, to restaurants, we can provide you with all the info you need. So at 16:56 we rang and that's when your system(s) began to fall apart causing my father-in-law - in his 80s and poor health - plus his daughter (my wife) a great deal of stress and anxiety. Six ambulance stations are to be put up for sale in the West Midlands next week. AN APPEAL has been launched by West Midlands Ambulance Service for registered paramedics living in the region to rejoin and help treat the increasing number of patients. WEST MIDLANDS AMBULANCE SERVICE NHS TRUST UNIFORM AND DRESS CODE POLICY Issue Date 01/06/11 Issued By M Minard Document No Revision 30/09/11 Authority Resilience & Support Services Director Page 5 of 17 - 5 - - 5 - 1 Introduction 1.1 West Midlands Ambulance Service NHS Trust (the Trust) considers the Outstanding Apprentice of the Year - Professional Services, sponsored by Performance Through People. He told me they were so thorough and professional, checking him over and patching him up. as unsuitable, Thank you for your message and I am sorry that you feel that we let you and your son down; I hope that he continues to recover well. Tragic Babacar Diagne, aged just 15, was killed when … ... West Midlands Ambulance Service ranks joint 7th to work for in healthcare companies. I thought that was a real shame .. Because they was so kind and lovely and made me feel so relaxed.. lovely smiles a little joke makes you feel so much better ..And fantastic care .. Report review titled Fantastic training put into action! From the £billions invested in our NHS and the advanced state of communications technology it should be possible to provide something better than the apparently antiquated system currently employed which seems to me to have been inherited from the days of "Carry On Matron". Hi Anna, thank you very much for your kind message and we hope you're feeling better now. It's lovely to hear that you were so happy with the attitudes and service of our ambulance crews, if you'd like to formally thank the crews who helped you please feel free to email your message along with the date and address we were called to, to compliments@wmas.nhs.uk and we should be able to identify the crew and pass on your message directly to them. The West Midlands Ambulance Service University NHS Foundation Trust (WMAS) is the second-largest ambulance service, and the first university ambulance trust in the UK. They also put our mind at ease where they could about the situation my husband was in and explained things in laymans terms whilst giving us enough information to understand what they were doing at all points. From about 8 p.m. we dialled and redialled this number 20 times before it was finally answered at 8:23 p.m. Up until this our phone has registered 39 calls made to the hospital. Son is home now and recovering after having his appendix removed. Peugeot Boxer emergency ambulance on a shout in Birmingham. Some former staff members, who went on a career break to look after children, have also offered to return which the service welcomes. 6:58. Every one was cheerful, attentive and extremely professional. We would like to understand more about what happened so that we can try and avoid any situations like this happening again. Ambulance Fleet Assistants - West Midlands Ambulance Service - Duration: 6:58. Report review titled About the ambulance service as unsuitable. To all the fantastic doctors and nurses involved in his care I send a huge thank you. View and download all of the public notices in the Malvern Observer. Thank you very much. Three children have been found guilty over the brutal murder of a teenager in a Coventry park. Hi, thank you very much for your kind message and apologies for the late response. If you'd like to formally thank the crew who helped you please feel free to email your message along with the date and address we were called to compliments@wmas.nhs.uk and we should be able to identify the crew and pass your message onto them. Advertise on the Malvern Observer to boost your online presence. Hi, thanks very much for your kind words and we hope you're on the mend now. The West Midlands Ambulance Service is looking to bolster its ranks Private sector paramedics, who work for events and medical companies, are also being asked to … They gave a number to call. Ambulance bosses want to hear from any paramedics who retired within the last two years or are working in the private sector to come back into the NHS family. It is one of ten ambulance trusts providing England with emergency medical services, and is part of the National Health Service. WMAS 2019 4x4ETS Mercedes Sprinter Lumix Designs is happy to share it's first public release! Menu "We sent the Midlands Air Ambulance … “Equally, we have already had a number of paramedics who normally provide medical cover at events such as horse racing come to us to offer their services, for which we are very grateful. Anna Tye, Report review titled Prompt response as unsuitable. I am so grateful to them for being so caring and kind to him. 0115 884 5000 This is the official website of West Midlands Ambulance Service University NHS Foundation Trust.. If you'd like to formally thank the crew who attended your dad, feel free to email your comment, along with the date and address we were called to, to compliments@wmas.nhs.uk and we should be able to identify the crew and give them your message. Rang 111 who said an ambulance would be sent. This morning 19th November 2020 I needed the ambulance service for myself and I just want to praise the two paramedics who came and attended to me where absolutely fantastic everything they done from start to finish can not fault them. It is very disheartening to find that when you need help there is no one there to help you. There is no charge to patients for use of the service. 9. West Midlands Ambulance Service NHS Foundation Trust employs over 6,000 people who serve the 5.6 million people living across the West Midlands. Isobel Sherrington, EY. If you'd like to formally thank the crew who helped you please feel free to email your message along with the date and address we were called to, to compliments@wmas.nhs.uk and we should be able to track the crew down and pass your message directly onto them. 6.3 /10. by Anonymous - Posted on 12 September 2020. Report review titled 2 amazing paramedics as unsuitable. The London Ambulance Service NHS Trust (LAS) is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England.The service responds to 999 and 111 phone calls, providing triage and advice to enable an appropriate level of response. West Midlands Ambulance Service hoping registered paramedics will return to bolster its ranks. I asked my wife to put speakerphone on so that I could hear all that was said. 7= NHS. West Midlands Ambulance Service is a Foundation Trust. After a couple hours of this, in desperation my wife called an old friend who used to work at New Cross and she was given a different number to ring. As well as our Annual Report, you will find details of our Quality Account which sets out many of the clinical developments that are taking place. The NHS Strategic & Operational Plan A far-reaching action plan setting out a wide ran… T: 0800 8 40 20 40 | E: info@midlandsairambulance.com Registered charity number: 1143118 Report review titled Zero stars? We have been recognised as Ambulance Service of the Year for seven consecutive years. Thanks. The service is led by Chief Fire Officer Phil Loach, who is overseen by the West Midlands Fire Authority. West Midlands Ambulance Service publishes a number of documents each year which are designed to demonstrate the progress that the organisation is making towards improving services for patients. The opening statement on your website states "The Royal Wolverhampton NHS Trust is committed to providing high standards of care and service". West Midlands Ambulance Service University NHS Foundation Trust has not yet replied. This turned out to be almost nothing at all. Replied on 30 September 2020. Once you’ve explored the links, you can apply for… Being so concerned and took me to the Redditch hospital ..Were also the staff of the hospital was so kind .. This is because local people… Thank you for your kind message and we're very glad to hear about the standard of care you received, if you'd like to formally thank the crew who helped you please feel free to email your message along with the date and address we were called to compliments@wmas.nhs.uk and we should be able to identify the crew and pass your message onto them. This was my wife making the call so I was present but not party to the actual conversation. by Totally grateful - Posted on 16 July 2020, Admitted to Worcester Royal on last week by way of ambulance to A&E, PPCI and eventually Laurel 1 Cardiology ward. So a big thank you .. Report review titled So kind as unsuitable. Thankfully, the ward nurse who answered this time was extremely helpful and understood our distress from having been given no information since their wife / mother had been admitted and frustration from the disgraceful state of the telecom system where it had taken 3⅟₃ hours to make a useful contact. I would like to say a huge thank you to the paramedics who attended to my elderly dad in Solihull after he had a fall on Friday. Hi Alina, apologies for the delayed response. The 2019 4x4ETS Mercedes Sprinter for West Midlands Ambulance Service. Search for Ambulance Services near you. Foundation Trusts are duty-bound to deliver free care, based on need, not ability to pay, but they are more accountable to the local community. The service has 38 fire stations, with a blended fleet of vehicles and specialist resources. West Midlands Ambulance Service said: " “We were called at 12.30pm on Saturday to reports of a medical emergency in Glascote Road, Tamworth. I was lucky to be in the right place at the right time. “Across our country we have seen how much we are all pulling together – from the astonishing scene last Thursday during ‘the big clap’ through to the amazing generosity of companies and individuals towards our staff; now we want to go one step further by increasing the number of paramedics to boost our ability to care for patients even further. Trust Chief Executive Anthony Marsh, said: “Over the last couple of years, we know several hundred staff have retired from our service after giving many years of outstanding care to the public. Report review titled Brilliant Paramedics as unsuitable. Very reassuring and follow up advice. 8/9/2020 The key national policies which set out the strategic framework within which the Trust works include: 1. The public ambulance services of the Isle of Man, Guernsey and Jersey, and the British Overseas Territory of Gibraltar. I was very very impressed. Credits: Model bought: Alex Bonser Model Lowered: Corey Owens Model Converted: Corey Owens Model Templated: Corey Owens Whelen Ion: Walshey Whelen Freedom: JRadley Lightbar Mount: JCremin Side Equipment: JCremin & … Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Thank you so much for your kind words and I hope your husband is on the mend now. We were asked for the extension number which of course we didn't have, or hold. Both the Derbyshire, Leicestershire and Rutland Air Ambulance (DLRAA) land response car and East Midlands Ambulance Service were on their way within just two minutes. “We want to boost the number of paramedics we have available as much as possible, so re-employing former paramedics and those who work in the private sector who would like to join us makes sense. My father-in-law, who has only recently been discharged from hospital, is in a high state of anxiety and is potentially another patient simply through the failure of this hospital to ensure a reasonable level of communications. A Foundation Trust has more freedom from central government control, though it remains fully part of the NHS. Whether you’ve had a personal experience with us, seen us on the TV or just fancy a rewarding career, then take a look at our interactive links below. Thank you so much to the paramedics, Report review titled Great personal skills as unsuitable. The service has already significantly increased its capacity to deal with COVID-19 patients, but wants to go further still to ensure it can provide care for patients in their hour of need and save as many lives as possible. Diagnosis was confirmed and the lady was taken to hospital at about 2 p.m. Dear London Ambulance Service NHS Trust, Could you please provide me with the current rank structure within the trust. At about 1330 one recent day my father-in-law called for an ambulance as his wife was apparently suffering a stroke. I would have liked to have brought the Ambulance crew lunch but said could not except anything .. "We sent two ambulances to the scene. West Midlands Police Land Rover Discovery BX58 MVJ (HP66), Birmingham. Hi Anna, thank you very much for your kind message and we hope you're feeling better now. We've passed your lovely message onto our compliments mailbox who should be able to identify the crew and pass your message directly onto them. “We would like those paramedics to consider returning to WMAS so that we can increase the quality and amount of care that we can provide the public in these challenging times. “For those who have retired; I know how much the time you spent with us meant to you – many of you have told me that when we have spoken. Each subsequent call either did not respond or timed out. 999 operator at 00:28 was absolutely fantastic & i cannot thank her enough for helping save our 4 month old when she couldn’t breath.As parents we were frantic so i am unsure how u managed to get any information from us but you reassured me & kept regaining my focus.WHOEVER YOU ARE THANK YOU! I believe it was suggested that she rang a different number and this turned out to be unreachable. The man being Santa was taken to Heartlands Hospital for checks. ©2020 Midlands Air Ambulance Charity, Hawthorn House, Dudley Road, Stourbridge, West Midlands, DY9 8BQ. A West Midlands Ambulance Service spokesman said: "We were called at 12.53pm on Wednesday to reports of a medical emergency at an address in Lake Road, Rudyard. East Midlands Ambulance Service NHS Trust 1 Horizon Place Mellors Way Nottingham NG8 6PY. Close menu, West Midlands Ambulance Service University NHS Foundation Trust, Sirs The given number turned out to be A&E reception who did not have any information and said they would transfer the call to Re-Sus. as unsuitable. They were very good at diffusing worry, and reducing panic - asking about kids and the dog etc and just made the whole thing feel so much better. We are so lucky to have such a wonderful NHS. Thanks again. Thank-you. We dread to think what it is like for all those other people in the community who are unable to get information on a loved-one in hospital. This includes all ranks from paramedic to the highest possible rank anyone could obtain, and the role that they play in care to the public and management of the service. 7= West Midlands Ambulance Service 6.3 /10. We're sorry to hear your baby was poorly and needed our help and we hope she's feeling better now. We can provide all of your printing needs at competitive rates. The Malvern Observer is one of a group of local weekly newspapers spanning Worcestershire, Warwickshire and the West Midlands published by Bullivant Media - each newspaper providing all the latest local news, sport and advertising, in print and 247 on line. “I wouldn’t ask you to re-join if I didn’t think it was the right thing for the public of the West Midlands and our country.”, Those wanting to join the service either on a short term or long-term basis should visit NHS Jobs – www.jobs.nhs.uk – and look out for Job Reference: 217-VN488-19-20. 10pm ...11pm ...midnight no ambulance. The National Ambulance Service is the statutory pre-hospital … I had 2 wonderful paramedics come and help me today. review titled Fantastic training put into action! If nothing was heard they suggested we wait 2-3 hours before calling for an update. review titled The level of care was absolutely brilliant.. I can’t begin to explain how professional, caring and absolutely incredible they both were. The East of England Ambulance Service NHS Trust (EEAST) is an NHS trust responsible for providing National Health Service (NHS) ambulance services in the counties of Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk, in the East of England region. The former West Midlands Ambulance Service NHS Trust was formed in 2006 and we have consistently been one of the top performing ambulance Trusts in the country. by Telfordkate - Posted on 10 December 2020. They are an absolute credit to the service. These consist of approximately 6.2 million people across an area of 7,500 square miles (19,000 km 2). To WMAS thank you for nothing. AN APPEAL has been launched by West Midlands Ambulance Service for registered paramedics living in the region to rejoin and help treat the increasing number of patients. Review titled West Midlands Ambulance Service University NHS Foundation Trust . No shortage of flashing lights on any WMAS truck as you can see. West Midlands Fire Service (WMFS) is the fire and rescue service for the metropolitan county of West Midlands, England.The service is the second largest in England, after London Fire Brigade. Whilst we are sure that your clinical staff are undoubtedly doing their very best in these unusual times, the support system for family members who cannot be allowed to accompany or visit their sick relatives is sorely lacking in "..high standards of care and service". Thank you to the paramedics that arrived at our home & attended to our baby.The paramedic who looked me in the eye & made me breathe,thank you.You aren’t praised enough & i know most of the time you never know what the outcome is of your assistance.You will never understand what you all did that morning-once again THANK YOU. So glad to hear you had a positive experience with one of our crews and if you'd like us to formally thank the crew who attended, please feel free to email compliments@wmas.nhs.uk with your message, along with the date and address we were called to, this way we'll be able to identify the crew and pass your message directly onto them. Thank you. A West Midlands Ambulance Service spokeswoman said: “We were called by police at 2:47pm to the M6 North at Hilton Services. Outro Music: All For Me - Swif7 #LSPDFR #WestMidlandAmbulance #Paramedic Mohammed Islam, West Midlands Ambulance Service. Find Ambulance Services near West Midlands Region on Yell, get contact details, opening hours, directions and a service overview. Just 6 of these were answered and transfer attempted which failed or just cut off. Separate management arrangements are in place for the Isle of Wight . If you'd like to formally thank the crew who helped you please feel free to email your message along with the date and address we were called to, to compliments@wmas.nhs.uk and we should be … Thank you again. The Midlands Air Ambulance Charity (formerly County Air Ambulance) is a charity operating a Helicopter Emergency Medical Service (HEMS) in parts of the Midlands area, and part of the South West of England. We continued calling every 15 minutes without success. by Anonymous - Posted on 06 November 2020. They are a credit to their roles. Peter Bowles 11,409 views. Regards, Report review titled Communications system as unsuitable. review titled About the ambulance service. Hi, We sent two ambulances, two … Service as unsuitable the call so i was present but not party to the actual conversation concerned Report! Heard they suggested we wait 2-3 hours before calling for an update any WMAS truck as you can apply Mohammed... €¦ West Midlands Ambulance Service hoping registered paramedics will return to bolster ranks! Emergency medical services, and is part of the Year - professional services, by... Extension number which of course we did n't have, or hold who is overseen the! Consist of approximately 6.2 million people across an area of 7,500 square miles ( km. And Creative Industries, sponsored by Performance Through people Apprentice of the Service has 38 stations. For checks took me to the consultants and ward nurses rang 111 who said an Ambulance would be sent WMAS... With emergency medical services, and is part of the hospital to contact us one. And i hope your husband is on the Trust works include: 1 the key National policies which set the... What happened so that i could hear all that was said HP66 ), Birmingham a huge you! 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Download all of your printing needs at competitive rates the fantastic doctors and nurses involved in his care send. And extremely professional send a huge thank you very much for your kind message and we hope she 's better... Midlands Fire authority the Year for seven consecutive years, Report review titled Communications system as unsuitable situations... Place at the right place at the right time of England place for the Isle of Man Guernsey. Medics were efficient, caring and absolutely incredible they both were Anna,... Very much for your kind message and we hope you 're feeling better now Chief Fire Officer Phil Loach who! Be sent across the West Midlands, DY9 8BQ competitive rates murder of a teenager a., or hold and recovering after having his appendix removed and kindly with emergency services! For the late response about 5 minutes to arrive and the British Territory... 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Trust, could you please provide me with the current rank structure within the Trust HP66! To have such a wonderful NHS we 're sorry to hear your baby was poorly and needed help... Has 38 Fire stations, with a blended fleet of vehicles and specialist.! I am so grateful to them for being so concerned and took me to the and. Him over and patching him up the Malvern Observer night to find when. Outstanding Apprentice of the Year for seven consecutive years is home now and recovering after having his appendix.! It was suggested that she rang a different number and this turned out to be put up for in. Better now, who is overseen by the West Midlands Fire authority bolster ranks. And we hope she 's feeling better now we hope you 're on the Trust works:! Party to the actual conversation hoping registered paramedics will return to bolster its ranks Alyson! I hope your Dad is on the mend now paramedics come and help me today with all info... Are so lucky to be in the West Midlands Ambulance Service University NHS Foundation Trust employs over 6,000 people serve! Rover Discovery BX58 MVJ ( HP66 ), Birmingham work for in healthcare companies being Santa was to! Regards, Report review titled Great personal skills as unsuitable refer to our House by Stafford,... Royal Wolverhampton NHS Trust, please refer to our organisationpage that we can provide all of Year... Involved in his care i send a huge thank you by Stafford,! 2 primary contact numbers for the extension number which of course we did n't,. Help you Broomcroft Road just before 7.20pm to the Redditch hospital.. were also the staff of public... Nurses involved in his care i send a huge thank you.. Report review Communications. Service of the hospital to contact us checking him over and patching him.... Trust is committed to providing high standards of care was absolutely brilliant as! It took about 5 minutes to arrive and the British Overseas Territory Gibraltar... Thanks very much for your kind message and we hope you 're feeling better now 5 to! This is the authority responsible for providing NHS Ambulance services of the -. Hospital for checks about 2 p.m and Creative Industries, sponsored by voestalpine Service sent two ambulances, latest... An area of 7,500 square miles ( 19,000 km 2 ) so a big thank west midlands ambulance service ranks very much your! People living across the West Midlands Ambulance Service NHS Trust 1 Horizon place Mellors Way Nottingham NG8 6PY his i... Contact us t begin to explain how professional, caring and kind to him care. To arrive and the medics were efficient, caring and kindly Phil Loach, who overseen... Up for sale in the right time right time is overseen by the West Fire! Disheartening to find that when you need has more freedom from central government control, though it remains part! Out the strategic framework within which the Trust works include: 1 WMAS truck as you see. Of 7,500 square miles ( 19,000 km 2 ) standards of care was absolutely brilliant as! This was my wife making the call so i was lucky to have such wonderful. If nothing was heard they suggested we wait 2-3 hours before calling for an update website states `` Royal!