I have Amazon referral links below, but I’m certainly not getting rich off that. Step 4: Install the ecobee Power Extender Kit (PEK) You should follow this step only if you don’t have a “C” wire connected to your old thermostat, and also don’t have a “spare” wire available to use as the “C” wire. I would like to receive mail from Future partners. Sign into your Ecobee account. I installed a new Ecobee SmartSi today. With the holiday clock ticking down, there's only a bit of time left to grab an awesome HomeKit-enabled device for that special someone. I emailed the ONGreen program to let them know of the poor install. - Answered by a verified HVAC Technician. After doing this tinkering, I tried to turn on the heat and nothing happened, only the fan turned on. The new and improved ecobee smart thermostat comes with a sleek black plastic design with a glass finish similar to the ecobee4. Once you have the wire in place connect the leads to the ACC+/ACC- terminals on the Ecobee installation plate. If you take the R wire and Y wire at the ecobee and touch them together. Add Your Ecobee Thermostat to Alexa. Like change it from “Rc and Rh” to “Rh only.” Had the same problem; worked for me. Powered - Answered by a verified HVAC Technician. You will be waiting a long time. ECOBEE SHALL NOT BE LIABLE FOR ANY LOSS OR … After installing an Ecobee 3 thermostat with the power extender kit to produce a C wire, the furnace will turn on and blow air but the outside heat pump will not turn on or spin. ALEXA BUILT-IN: Consider your life handled with Alexa Built-inch Just ask for the weather, music, Alexa Calling, and more. FAQ. So down to the furnace room I went, opened the side furnace hatch to get access to the internals and was greeted with this nightmare: Secondly, not only did I not have a wire labeled "C", but I also did not have an associated furnace control board with any labeled wires. Humidity activate the heating or cooling systems to keep your displays even if your Smart Thermostat has not been home within the desired range of set temperatures. How can I troubleshoot? The Ecobee Support took me through the process of changing the wires in the thermostat and once I replaced the furnace fuse, everything is working fine again. The ecobee will run the second stage of your compressor if the current temperature is greater than the value designated in the Compressor Stage 2 Temperature Delta setting. Next, you’ll need to add your Ecobee thermostat to Alexa so that you can control the device using voice commands. Here's what you need to know! You’re good to go from there and can move onto the next step! Stuck on an ecobee thermostat installation step? After this, the steps were a little different at the two locations because one of the humidifiers is powered, and the other is a bypass configuration. If air is not cold enough, it's the compressor. Add this to the vivid touch screen, and you have an exceptional ecobee device.It uses a dual-band WiFi and a powerful quad-core processor that provides reliable heating and cooling. I'd like to thank /u/jam905 on the reddit /r/ecobee forums for all of his/her help on getting things working. The PEK provided by ecobee can help with providing 24VAC by supplying a wire to connect to the associated "C" connector on the furnace control board and then doing some internal power management to provide power through the other labels and connected wires. Installing a thermostat is fairly straightforward, provided you’re comfortable with things like following wiring diagrams and mounting things to your walls. Adjust to the desired temperature, then tap Save. The furnace has the correct light on, meaning it is operational. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. I recently installed a ecobee tstat. I even tried reverting back all of my wiring changes at the furnace, but still the Ecobee will not trigger the heat - only the fan. Switch Ecobee to cool only and lower desired temperature. After that, close it all out by hitting “Done” or the X button. After these checks, if your ecobee thermostat is still turning off or rebooting, it … Although ecobee tries its darnedest to mitigate for most furnace/thermostat scenarios (and they do a great job of it too), you may not fall into the category of an easy installation. If the cooling still doesn't come on, but has worked in the past, call a professional HVAC contractor to assist you. I recently bought an ecobee and installed it myself. If you have access to air handler, you'll see two copper pipes that come from compressor. The most common example of this would be … I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. Installing ecobee is not for the faint of heart. When I switched back to my old thermostat, it began cooling instantly. After spending hours on the phone with ecobee, trouble shooting the issue, i was told that it should all be working just fine. The tech says the control board controls stage 2 cooling and it will only show stage 1 cooling on the ecobee 4. Installing your ecobee with a boiler and AC (dual transformer system) ecobee thermostat installation with an isolation relay ecobee3 lite with 4-wire hot water zone valves DO NOT PERFORM ANY OF THESE STEPS WITHOUT THE ADVICE OF AN EXPERIENCED HVAC TECHNICIAN! Then finally going to the lower speed and shutting down. Hit “Accept” at the bottom. I would like to receive news and offers from other Future brands. Therefore, I had the wiring, just no connection or control board to connect to. The tech says the control board controls stage 2 cooling and it will only show stage 1 cooling on the ecobee 4. After the power is … I emailed the ONGreen program to let them know of the poor install. While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. No spam, we promise. A. If you’re not sure where each wire goes, refer back to the photo you took of the wiring setup on the old thermostat, and use the letters to see where each wire goes on the Ecobee’s base plate. A subreddit for ecobee and all their smart home products. Once the PEK is installed, go back to your thermostat and plug the wires into the Ecobee’s base plate. Page 15 Smart Thermostat is installed. Review the instructions with pictures. Step 4: Install the ecobee Power Extender Kit (PEK) You should follow this step only if you don’t have a “C” wire connected to your old thermostat, and also don’t have a “spare” wire available to use as the “C” wire. After tapping save you'll be brought … I was hoping maybe someone here could help me out. Tap the temperature controls to open them. Our Canada-based support team is also just a call away. After installation, my AC is not cooling. Yikes! Help! I have noticed in the last two days that my furnace when backing off of stage 2 to stage 1 that the blower/fan is cycling back and forth between stage speeds? If you installed the PEK, ensure R wire is connected to Rc only and G wire is inserted properly into the terminal. Your compressor will not run if the outdoor temperature is below this value. Select the Comfort Setting you wish to customize. Installation Setting is set to cool. You’re good to go from there and can move onto the next step! This article applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. What happens when the ecobee calls for AC? If you do not have a furnace control board like I don't, then you'll need to ensure that the furnace blower fan is controlled by the ecobee thermostat and not the furnace. Fortunately, the path is conduit so that was easy. After it was installed, it only blows warm air. You will be waiting a long time. My furnace is a Trane XL80 and my heat pump is a Trane XE1000 Weatheron. The most common example of this would be … * Save energy and reduce heating and cooling costs * Control from anywhere using your iOS or Android device * Works with ecobee Room Sensors™ (sold separately) **In the box** * ecobee3 Lite Thermostat * ecobee3 Lite backplate * Installation guide * Wire labels * Drywall plugs * Screws * … Does the AC start? After that, close it all out by hitting “Done” or the X button. If you do not have a wire labeled "C", then you need to, Pick any one of the unused conductors (the blue conductor its what I picked) from the thermostat wiring, and, Make certain there are no exposed wires and turn the breakers back. We read in the Quick Start guide that it’s as easy as installing a dimmer switch. Setting is set to cool. Press question mark to learn the rest of the keyboard shortcuts. If everything goes as expected, here are the steps in short form: VPN Deals: Lifetime license for $16, monthly plans at $1 & more. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. If this is a new installation, or if this is the first time you've set your thermostat to cooling since it was installed: 1. We got you covered! Tip: If you call Ecobee support, do not wait for next available agent. Sign up now to get the latest news, deals & more from iMore! I ran a new 5 wire to the furnace when i installed the ecobee to add the C wire for power. Some older thermostats use batteries instead to supply power and have no need for a power source. Maybe for some, but we’ve never heard of someone running into drywall drama with a dimmer, and a thermostat certainly has more than three wires. Verify that the wiring was matched correctly from the … WORKING WITH HVAC WIRING IS HAZARDOUS! Choose the thermostat you are installing. ecobee’s sole responsibility shall be to repair or replace the Product within the terms stated above. This may help! After this, the steps were a little different at the two locations because one of the humidifiers is powered, and the other is a bypass configuration. The "C" wire is a powered wire that supplies 24VAC to your thermostat. Rick Broida/CNET Out of the box, the Ecobee doesn't work that way. Tip: If you call Ecobee support, do not wait for next available agent. How can I troubleshoot? Why is my ecobee rebooting? Ok, here's the deal. But fear not; here are some steps we took to get things working. My furnace is a Trane XL80 and my heat pump is a Trane XE1000 Weatheron. I have read where people installed several Ecobee’s and after a few weeks noticed that at least one of them always displayed the temperature off by up to 5 degrees and they were able to go into the settings and set an offset of +5 degrees so now it shows the normal temperature. First, I had no wire labeled "C". Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to us. This can be done on the ecobee thermostat itself under preferences. MAIN MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS Compressor Minimum Outdoor Temperature. This configured to control a humidifier or dehumidifier. How difficult is it to install an ecobee thermostat? If you have a wired labeled "C", then you can go ahead and connect the labeled wires into the associated connector on the ecobee connector plate. Go into the settings on the ecobee unit and change your preference to the other wiring configuration. My furnace won’t turn on! One stroke of luck I had was that I had four unconnected and unlabeled wires (blue, black, orange, brown) not associated with any system that went from the thermostat all the way to the furnace. Is this a control board issue or is my tstat not working right? Check the outdoor temperature reading on the main screen of your ecobee to ensure that it isn't lower than this setting. One should be cold, one should be hot. I’ve gone through the wiring several times and everything seems to be hooked up properly. Looking for some last minute HomeKit gift ideas? Continued Problems. Once you have the wire in place connect the leads to the ACC+/ACC- terminals on the Ecobee installation plate. I have noticed in the last two days that my furnace when backing off of stage 2 to stage 1 that the blower/fan is cycling back and forth between stage speeds? Wake up your ecobee Smart Thermostat, then tap Menu. Check your AC voltage If you have a multi-meter, please check the AC voltage between Rc and C or Rh and C and ensure it is 24V. Tap Comfort Settings. My next obvious step was to install the ecobee-provided PEK. If you have a dual heating and cooling system, chances are that you can deduce the wire label "C" by seeing how your external A/C system is connected to the panel. I recently bought an ecobee and installed it myself. Woz's schematics are worth a ton of money, it seems. Instagram for iPhone is getting support for Apple's new ProRAW photo format today, according to a developer on the team. We've briefly detailed how to go about the installation before. There is an option in the advanced settings that has a normally open or closed parameter for the reversing valve. I purchased an Ecobee3 thermostat by Ecobee about a year ago. Here's how you can set up your ecobee thermostat if installation isn't exactly going smoothly. But with a bout of googling and posting to HVAC support forums, we persevered and are enjoying the features of a connected thermostat! Once all is connected, you can plug in your thermostat and go on with the app installation detailed in our guide. Do you have any "smart" installs-gone-wild stories you'd like to share? Trace the 2-conductor wiring from your OUTSIDE AC unit to the furnace. Turn the furnace breakers off. Q. I installed a new Ecobee SmartSi today. As the temperature in your home reaches the Compressor Stage 2 Temperature Delta value, the ecobee will downgrade from stage 2 back to stage 1 to finish heating/cooling your home. Is this a control board issue or is my tstat not working right? The can either be 1 wire (requires power from the thermostat) or 2 wire (externally powered ventilator) and this is where the confusion begins. The Ecobee Support took me through the process of changing the wires in the thermostat and once I replaced the furnace fuse, everything is working fine again. Add Your Ecobee Thermostat to Alexa. Make sure that any unused wires (in my case they were Blue/Black/Orange/Brown) at the thermostat side are also not connected to anything at the furnace side. This assumes your heart pump cycles are reversed and it isn't something else like strip heat causing the problem. I’ve gone through the wiring several times and everything seems to be hooked up properly. Next, you’ll need to add your Ecobee thermostat to Alexa so that you can control the device using voice commands. If you do not have a wire labeled "C", then you need to install the PEK (Power Extender Kit) at the controller circuit board in your furnace. If system is low on fluid it will have some ice on the cold pipe. Trace the wiring from the thermostat to the furnace. My HVAC is a Goodman 98% high efficiency and is only about 2 years old. Hit “Accept” at the bottom. My ecobee thermostat won't turn on. ), please check the following: 1) Verify the wiring Remove the ecobee from the wall and examine the wiring once again. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Page 40 - was not installed by a licensed Heating Ventilating and Air Conditioning (HVAC) contractor; or - was installed improperly. Below are the images of the wiring configurations: I’ve read several troubleshooting posts and forums, but I still haven’t not been able to resolve my issue. I think now is a good time to write a review after living with it for a … I can't remember the specific language of the setting, but you might try reversing the it from its current position. My ecobee is making a "clicking" noise and will not turn on! To install the thermostat yourself you can use the ecobee app on your smartphone or tablet to guide you thru the process: Open the ecobee app and tap on Install your thermostat. Looks like you're using new Reddit on an old browser. I find it’s better to live with it before making any judgments about it. Powered Fortunately, the path is conduit so that was easy. After installing an Ecobee 3 thermostat with the power extender kit to produce a C wire, the furnace will turn on and blow air but the outside heat pump will not turn on or spin. The Ecobee will retail for about $385 not including installation, which in homes with an existing four-wire thermostat should run well under $100. You can unsubscribe at any time and we'll never share your details without your permission. After it was installed, it only blows warm air. INSTALLATION: Easily install yourself in 45 minutes or less with video walkthroughs and a step-by-step guide on the ecobee app. That said, there are different kinds of HVAC systems, and you’ll have to do things like determine if your existing system has a C-wire or a PEK. I recently installed a ecobee tstat. Save up to $70: Amazon has the Apple Watch down to as low as $169. Remember, turning off the power at the breaker isn’t just for your own safety, but not shutting off the heating and cooling completely can blow a fuse when you remove thermostat wires, which will require an electrician to fix. Description THE SMARTER WI-FI THERMOSTAT THAT DELIVERS UNPARALLELED VALUE, CONTROL AND COMFORT. Once confirmed that the correct voltage is at your newly connected wire, you can connect it to the "C" terminal on the ecobee connector plate and finish your installation. One of the wires will have to be connected to a 24VAC transformer which is the power requirement needed for a "C" wire. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. Ready for the next big announcement from Nintendo? I fell into this unfortunate category in two ways. Then finally going to the lower speed and shutting down. The app will show you what you should find in the box. Let us know how you fixed them in the comments! Below are the images of the wiring configurations: Old thermostat wiring. Upon first installing your thermostat, if you notice that you're getting warm air when calling for cooling (or the opposite! When I switched back to my old thermostat, it began cooling instantly. Amazon has the Apple Watch down to as low as $169, briefly detailed how to go about the installation, Instagram for iPhone is receiving Apple ProRAW support today, Get a look at Super Nintendo World on December 18, Woz's hand-drawn Apple prototype schematics just sold for more than $630K. Compressor Minimum Cycle Off Time. 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